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Season’s greetings

As we near Christmas, we would like to wish all our customers and communities a very Merry Christmas and a Happy New Year.

Whilst we will close for Christmas from 5pm on Thursday 23rd December until Tuesday 4th January 2021, if you have an emergency during this time you can still continue to call us on 0300 333 6540 for our out-of-hours service.

You can also continue to access our online service during this period including payments, reporting repairs and applying to make alterations to your home.

We expect to be busier than usual when we re-open, so for non-emergencies please email enquiries@bvt.org.uk to contact our customer services team.

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